The implication of Artificial Intelligence in CX can result in re-imagined customer experiences and end-to-end customer journeys that are integrated and more personal, to make it feel natural to customers.
Customers expect a unified experience and are disappointed – and vocal – when companies fail to deliver. AI and customer journey analytics are key components in assembling businesses with One Voice, joined across silos and touch points.
The AI for CX Forum is the platform that addresses the broadening definition of Customer Experience and where AI sits within that. Join us to learn the latest implementation case studies on turning data into high-impact customer insight, customer service makeover and facilitating true Omni channel, alternating with taking part in high-level discussions on sustainable CX innovation strategy for the future.
Senior leadership professionals in the areas of:
1 Delegate - Rs. 10,000 + Taxes
3 Delegate - Rs. 25,000 + Taxes
5 Delegate - Rs. 40,000 + Taxes
1 Delegate - Rs. 12,500 + Taxes
3 Delegate - Rs. 30,000 + Taxes
5 Delegate - Rs. 45,000 + Taxes